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ADD: :No.12 Zhujiang West Road,Pearl River New City,Tianhe District,Guangzhou
Area: 
Tianhe District
Overview Location Room Rate Photo Tour Traveler Reviews
 
4.8 /5.0
Overview:
4.8
Dining:
4.5
Bed Comfort:
4
Staff & Service:
4.8
Fitness Facilities:
4.4
Guest reviews are written by our customers who have stayed at this hotel.
All reviews (24 reviews)
  • Mr.  Lee
    Traveler Type:
    Business Trip
    Nice hotel

    This is a good, comfotable hotel, located in new downtown in Guangzhou. The hotel location is close to mall, new park for walking and jogging, many places to eat, and so on. The room is not big, but comfortable enough, and it is clean, which is important to me. The staff is quite friendly and helpful. On the negative sides, the hotel seems to be a bit overpriced.The hotel has nice restairants and cafes, but I thought that they are quite expensive. But one can find many places to eat outside the hotel.

    From 03 11 2014 1 -03 13 2014 1
    4.4
  • Mr.  takyuen
    Traveler Type:
    Business Trip
    Convenient Location with Good Hyatt Services Stand

    Stayed at the hotel for two nights meeting with customers in the area. I found the hotel is located just few min. walking from a shopping mall which is also a subway station. The hotel is clean and the staff is friendly up to good Hyatt standard. Facilities are modern and comfortable to stay . I had a very late flight from CAN to LAX at 9:00 pm, being an elite member of the hotel, they gave me late check out at 5:00 pm. This is certainly helpful! Mr. David Chan, the GM of the hotel, is a friendly and considerate person. I really appreciate their guest services making guests feeling welcome attitude.

    From 02 16 2014 1 -02 19 2014 1
    4.8
  • Mr.  kecai
    Traveler Type:
    Business Trip
    best hotel in guangzhou

    hotel locates in Zhujiang new town with a view towards huacheng square. convenient location. stayed in Hyatt or Fourseasons is really a toss-up but finally choose hyatt because of it's brand. hotel is not new, opened about 6 years but rooms are fine. bathub a bit small. changing elevator from lobby to room is a bit weird however reasonably safe. would like to stay here again.

    From 01 19 2014 1 -01 22 2014 1
    4.8
  • Mr.  LARS
    Traveler Type:
    Canton Fair Trip
    everything was ok

    I’m just back from China and everything was ok,Thank you very much.

    From 10 29 2013 1 -11 2 2013 1
    5.0
  • Mr.  Arnt
    Traveler Type:
    Family Trip
    very nice views

    I went with my family on a vacation business trip , our first city to visit after take off from Los Angeles , it was Guangzhou , China , it´s a business city and we arrived at the Grand Hyatt Hotel , we take the Executive plan on which at a high level floor you have from breakfast time until night very different type of food on that Executive floor , you also have free Internet access and really very nice views , specially betwwen 7 to 8:00 pm.

    From 08 15 2013 1 -08 18 2013 1
    5.0
  • Mr.  Law
    Traveler Type:
    Business Trip
    good location & nice décor

    good location & nice décor. Room is well equipped.

    From 07 17 2013 1 -07 19 2013 1
    5.0
  • Mr.  Lopez
    Traveler Type:
    Business Trip
    Staff extremely friendly

    Rooms have an exceptional layout and are very spacious and elegant. Extraordinary design. Bed very comfortable and the view out of our room was very nice. Staff extremely friendly and helpful. Cleanliness in the room not everywhere perfect, with quite some marks on furnitures. Overall a very pleasant stay!

    From 06 18 2013 1 -06 20 2013 1
    5.0
  • Mr.  Reed
    Traveler Type:
    Business Trip
    A great stay.

    Was allocated a corner room with two living areas with a huge work desk area and a bathroom that had two vanities and lots of space. The bed was good and comfortable. Two TV's and two wardrobes, a room really too big for one person. Service was great, very attentive especially as had a second lot of luggage issues with Air China and the hotel constantly rung the airline to check status. Close to some big department stores if required. Breakfast was very good as was all the food. Check-in is on the 22nd floor and then u travel further down for your room. A great stay.

    From 06 9 2013 1 -06 11 2013 1
    5.0
  • Mr.  Roberts
    Traveler Type:
    Business Trip
    nice hotel to stay

    This was a one night stay to attend a conference in the hotel. An unusual hotel as check-in is on the 20th floor and you then go down to the rooms. Check-in was fast and efficient and done with a smile! My room on the 17th floor was well appointed with an interesting bathroom - it had an overhead shower but the smallest bath tub I've ever seen.

    From 05 19 2013 1 -05 20 2013 1
    5.0
  • Mr.  Sperry
    Traveler Type:
    Canton Fair Trip
    absolutely perfect serv

    Great rooms, absolutely perfect service and amazing breakfast. For a hotel in this class you could actually expect a live pianist and an actual singer, or just some nice background music.. But PLEASE, change something about this annoying playback "singer" showgirl in the hotel bar, every night the same few songs, and way too loud to have normal conversations in the bar.

    From 04 26 2013 1 -04 30 2013 1
    5.0

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